FAQ

Frequently asked questions

Answers to the most important questions about booking, check-in, amenities and the surrounding area. Can't find the right answer here? Write to us — we usually reply within 30 minutes.

  1. What are the check-in and check-out times?

    Check-in from 14:00 — thanks to contactless self-check-in, you can also arrive outside reception hours. Check-out until 11:00.

  2. Is parking available?

    Yes, a garage or guarded car park is available for a fee (approx. €20 per night). Reservation is recommended.

  3. Is breakfast available?

    Yes, a breakfast buffet is offered — included or available for a surcharge depending on the rate.

  4. How do I get to the hotel from the airport?

    Take the CAT or the S-Bahn to the Hauptbahnhof Wien (approx. 1.5 km), then continue by taxi or tram. The stop is located right in front of the hotel.

  5. Is there free Wi-Fi?

    Yes, free Wi-Fi is available throughout the hotel.

  6. Are the rooms air-conditioned?

    Yes, all rooms feature air conditioning, satellite TV, a safe, an electric kettle and soundproofed windows.

More questions?

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